Business Growth Insights

How To Use Marketing Metrics To Drive Lead Generation

Written By Richard Mawer

Richard is the founder and CEO of Ignite Growth Consultancy, he is an expert in digital marketing, strategy, sales, processes and systems. Also the author of the #1 Amazon best selling book "Remarkable Business Growth", he has been helping small business owners to grow to £1m turnover and beyond for the past 25 years using his proven STEPS Growth Methodology.

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Customer service and support has evolved over the past few decades from a simple, reactive role to a strategic function in the business ecosystem. At the heart of this transformation lie customer service metrics, which not only measure performance but also serve as the road map to a remarkable user experience.

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Business Growth Insights

How To Use Marketing Metrics To Drive Lead Generation

Written By Richard Mawer

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